Terms of Service

Your appointment is confirmed once your deposit is paid online and you receive a confirmation email. If the deposit isn't paid within about 30 minutes of choosing your time, the time is released. We may decline, move or cancel any booking, for example for illness, emergency or a scheduling error, and will refund any deposit if we cancel.

You confirm you are at least 18 (or booking with a parent or guardian who will attend), and that the information you give is accurate.

• A non-refundable deposit is required to secure an appointment and is applied to your final total.
• Listed prices are starting prices. Length, shape, repairs, removal of work done elsewhere and extra-detailed art can increase the final price, which we will tell you before we begin.
• Remaining balance is due at the end of the appointment by an accepted payment method. Tips are appreciated but optional.
• Late fees, cancellation fees and forfeited deposits described in the Booking Policy are part of these terms.

Please see the Booking Policy shown when you book and on our home page. In short: 24 hours' notice is required to cancel or reschedule, a 10-minute grace period applies, arrivals more than 15 minutes late may be cancelled with the deposit kept, and no-shows may be required to pay in full before booking again.

Disputing or reversing a deposit payment you owe under these terms may result in a ban from future bookings and, where permitted, recovery of the amount owed.

We may refuse or stop service at any time if a client is unsafe, abusive, intoxicated, harassing, disruptive, brings unapproved guests, has a visible nail or skin condition that makes service unsafe, or violates our policies. Fees and deposits may be kept in these cases.

Nail services are handmade. Colors on screens, photos and inspiration images may differ from the finished result, and we cannot guarantee a perfect match. If you are unhappy with your service, contact us within 3 days and we will make reasonable corrections free of charge. Damage caused by normal wear, accidents, or not following aftercare is not covered. We do not offer cash refunds for completed services.

Nail services carry some risk, including allergic reactions, irritation, infection and nail damage. By booking you acknowledge and accept these risks as described in the Health & Safety Waiver.

To the fullest extent permitted by law, Tay's Beauty Garden and its owner will not be liable for indirect, incidental, special or consequential damages, and our total liability for any claim relating to a service or this website will not exceed the amount you paid for the affected service. Nothing in these terms limits liability that cannot be limited by law, including for gross negligence or willful misconduct, or any rights you have under applicable consumer-protection law.

You are responsible for your belongings. We are not responsible for lost, stolen or damaged items. Please keep children and guests supervised if they are permitted to attend.

All photos, designs, text and graphics on this site belong to Tay's Beauty Garden or are used with permission and may not be copied or reused without written permission. You agree not to misuse the site, submit false bookings, attempt to bypass security or rate limits, or use automated tools to scrape or overload it. Links you submit (for example inspiration links) must not be unlawful or infringing.

This website and online booking are provided “as is” and “as available”. We do not guarantee uninterrupted availability or that every time shown will remain open. Instagram posts shown here are provided by Instagram and are subject to its terms.

These terms are governed by the laws of the state where the studio operates, without regard to conflict-of-law rules. Before filing a claim, you agree to contact us and try in good faith to resolve the issue informally for at least 30 days. Small-claims court remains available to either side.

We may update these terms; the version posted when you book applies to that booking. If any part is found unenforceable, the rest stays in effect. Questions? Message us on Instagram at @taysbeautygarden.